Field Application Specialist Center (f/m/x)

In this role you will:

• Promote Sysmex Portfolio and Services together with Account Managers;
• Partecipate on tender preparation and documentation;
• Maintain theoretical and practical knowledge of Sysmex’s diagnostic portfolio across a variety of specialty applications;
• Provide high quality sales support, engaging with customers to provide technical discussion, seminars, and roundtables;
• Apply consultative selling leveraging on scientific and technical knowledge;
• Be able to take advantage of the time in the laboratory to speak the same language as the medical and technical staff;
• Act as consultant to identity the best operational workflow and lab organization, supporting the change management of the customers;
• Provide information to the sales department about user's habits, needs or recommendations;
• Co-design the best solutions to satisfy the specific customer’s needs and workflow;
•  Gather competitive information, understand user sensitivity and report to marketing and sales;
• Drive implementation of Sysmex solution, including, instrument configuration,validation, and end-use training;
• Lead post-sales support to the customer to aid in establishing new parameters or reviewing operative workflow;
• Organize and participate in local events based on Sysmex laboratory technology and diagnostic value;
• Plan and execute demonstrations of Sysmex solutions, assuring follow-up and monitoring of the return of the investment;
•  Plan proactive activities and regular visits to key customers;
• Report of field activities and opportunity related tasks;
•  Organize regular meeting with key end-user to highlight value of Sysmex’ solutions;
• Accurately record service activities on sysmex CRM;
  
  

Job requirements: 

• University Degree on biology or medical fields (PhD is a plus)
• Proficient with Office (Powerpoint and Excel)
• Languages: fluent English, mother tongue Italian

General professional experience:

• 4- 6 years of experience in IVD Market, either on sales or application roles;
•  Experience with, at least, one between hematology, urinalysis, or hemostasis instruments;

Professional experience for the position:

• Technical knowledge Medical industry
• Hands-on experience in clinical laboratory procedures
• Ability to positively influence others
• Sales acumen and high communicate skills
• Understaing of tender procedures and requirements

What's in it for you?

• Flexible time and work-life-balance
• Ticket restaurant
• Campus training platform for the growth of your knowledge and skills